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Privacy Policy


Data control

The website with the domain name (“WebSite”) Duayeri mh. İstiklal cd. No:18 ürgüp/nevşehir., lavanda SPA (“Company”) operating in Ürgüp Nevşehir. The COMPANY, as the data controller, is obliged to determine the purposes and means of processing personal data, the data recording system and explanations.

We attach importance to the protection of your personal data. In accordance with the Personal Data Protection Law (“KVKK”), the collection, storage, transfer of data obtained in connection with your use of the “Company Website” and processing in connection with and without limitation to their purpose, such a transaction. We want to inform you.

Processing and Transfer of Personal Data

The COMPANY requests some personal information from users, such as membership in the Company Website or downloading the Company Website. Personal data is any information that makes a person specific or identifiable. Such information may be, for example, your name, address, e-mail address or telephone number. Information collected through the use of cookies that allows you to identify your source directly, such as how you use the Company Website, may also be considered personal data if its expenditure is on a separate identity basis and is collected, stored and evaluated through personalization. Personal data is the information that is gathered together, but which can be qualified as big data, summarized, collected, evaluated and not changed as a result of anonymization by the real person.

Your personal guide, demo request formula, communication formula, e-bulletin formula, support system, call center warehouse and the contents in it are filled in by the Related Person in order to complete the content. In order to reduce system-related restrictions and quickly limit restrictions or conflicts with the service provided, our company is in removing the external IP address and those using it. IP addresses can also be used to aggregate users in a general way and to gather comprehensive demographic information.

The Company uses the requested information for direct marketing purposes both by itself and the people it cooperates with, even if it is out of the scope and purposes determined by the Membership Agreement. Personal information can also be used to contact the user. Information requested by the company or information transmitted by the user or information regarding transactions made on the Company Website; In addition, apart from the purposes and scope specified in the “Membership Agreement”, it can also be used for various evaluations, database creation and market research by our company and its collaborators, without disclosing the identity of our members.

The company may send notifications to its members containing some data such as campaign information, information about new packages, promotional offers. Our members can choose whether or not to receive this information, then the member login disappears, then this choice can be changed from the administration panel or they can make a notification with the link in the information message they receive.

Purposes of Processing Personal Data

Processes Personal Personal Data for specific, explicit and legitimate purposes. This information may be processed for the purposes listed as Personal Data review:

  • Providing and changing the services offered on the site,
  • Customization of the offered products and services in line with the demands; updating and limiting customer needs in the light of legal and technical developments,
  • Making user definitions for systems specific to the products and services offered,
  • Announcement of new or existing products, services and campaigns, sales and marketing marketing,
  • Market exploration,
  • Compiling statistics and analyzing usage,
  • Payment of product, service and service fee, collection, change of collection procedures,
  • Fulfilling the information load arising from the Law No. 6563 on the Regulation of Electronic Commerce and other relevant legislation,
  • Delivering products and advertisements suitable for the purpose of processing company web pages and expectations to the Related Person, providing information about products, services, promotions and campaigns,
  • Removal of penalties encountered during the use of the Website,
  • To provide a higher quality service that shows the visit, usage, transition between pages and purchasing experiences on the website,
  • Providing contact/communication,
  • Collaborating companies, organizations, dealers and service providers and commercial operators,
  • To be done within the framework of cooperation,
  • making commercial restrictions and plans of storage units,
  • Contacting the company for satisfaction measurement surveys,
  • Storage and storage, storage of certificates/participation certificates, estimation of prizes/gifts and delivery of prizes/gifts in events/trainings/competitions organized by the COMPANY,
  • Meeting the demands from public institutions, judicial/administrative commission management,
  • Fulfillment of legal rights, resolution of legal disputes in accordance with the law,
  • Connection of investor relations,
  • Providing the results arising from this legal transaction in case of merger of the company with another company, transfer of all the servers or an asset,
  • Introducing the Company salary, Real Person Customers and Relevant Persons in social media posts,
  • Job interviews and evaluation of job applications,
  • Establishment of business relationship/contract, establishment and termination of kinship ties,
  • Benefiting from the employment contracts of COMPANY employees, basic and fringe benefits arising from your performance and general point of view,
  • opening user accounts for employees,

Storage organization in case of participation in an organization on behalf of the company,

Participation in employee trainings and arrangement of certificate records,

Ensuring the security of the Company Website and Applications,

Usage analysis of the Website,

Publication of personal data archive,

Evaluating and responding to all kinds of questions, requests, suggestions, complaints and applications sent in written, verbal or electronic media, including information regarding personal data.

The performance of the contract is transferred to the systems of other relevant institutions, especially European Union countries, for the purpose of data security and compliance with the legislation of our company (for more detailed information, you can apply to our company in writing). policies and other purposes mentioned above.

Method and Legal Reason for Personal Data Collection

As a requirement of our business, it is collected automatically or not due to the dimensions of current and potential Company Web Site users or for other reasons determined within the framework of the contract or legislation.

Personal Data Processed Without Explicit Consent

According to KVKK;

We may publicly process the personal information received by you without your consent and share this responsibility with third parties.

Where legislation permits the processing of explicit personal work without express consent, we may process and share such personal work with third parties without your express consent.

We may process personal and non-explicit consent, including those parts that are required to be disclosed pursuant to applicable law or data or a retained court order, administrative order, if required by law to fulfill our obligation.

Where data processing is necessary for the establishment, use or protection of a use, we may process it without the express consent of your personal control.

Data Transferred to Third Parties

Without prejudice to our rights in personal business KVKK, within the scope of business purposes on the Company Website, Company operators, company officials, legal, financial and tax consultants, guardians, data processing activities, including the United States of America, and European properties. Cloud Company, IBM Softlayer Data Center, Amazon Web Services, Inc (AWS), its collaborating consultants and contracted organizations, the purpose of presenting advertisements that may be of interest to the Relevant Person by anonymizing it to the educational environment, with the advertising and marketing agencies that the Company works with, as well as real or legal entities. person. Let’s share it with the person so that it has personality. You expressly consent to the Data Controller regarding this sharing.

Network Server Data Logging

When you log into the Company Website, your web browser is technically logged to automatically transfer the following data (“data log”) to our internet server, then we include the following information in the records where data is stored without your consent:

date of entry

entry time

Reference internet reading URL

received files

Amount of data transmitted

Browser type and version


IP address

Domain name of your internet access providers

This information is a technical intensive know-how so that the content requested by you can be transmitted accurately and is accordingly an aspect of consuming websites. The data warehouse is analyzed for statistical purposes only for our website and its underlying clusters and then deleted.

The data log is stored separately from other sources collected as part of your use of the Company Website.


Like many other websites, we use “cookies”. Cookies are small text files delivered to your hard drive by a web page server. It automatically retrieves certain data from your computer, such as path, IP address, browser used, tablet system, and your internet connection. As a result of the aforementioned technical communication, it makes it easier to open the internet by hiding the status and preferences related to the site. Technical communications are not designed to retrieve data or any other personal information from main memory or your e-mail. Also, cookies are threats in action or sending viruses to it.

In order to get to know you about different Services, to have information about your interests inside and outside of our Services, to improve your experience, to protect your security, to get information from the observations and explanations of our Services, to get information about how many people visit the site, for what purpose and for how long they stay on the site, and to the specific users. used to obtain information. We use cookies and similar technologies to help advertisers and content producers dynamically from user pages. To offer different discounts and campaigns, to make advertisements and promotions, to make the Company Website special for you, to provide a personalized experience, to monitor your navigation on the Company Website for various purposes and your membership transactions through cookies. Personal development collected from the site and mobile devices can be analyzed together.

The parts we collect cannot be shared with third parties without your permission in any case. Of course, you can always view our website without cookies. Internet browsers are always set to accept cookies. You can control, control and always stop cookies through browser settings and other tools. Please use your browser’s help data to learn how to change these settings. Please note that certain settings of our website may not work when you stop cookies.

Use of Social Plugins in the Context of Social Media

Social network Facebook offered by COMPANY, Facebook Inc., Palo Alto, CA, USA, YouTube LLC, 901 Cherry Ave. YouTube video platform, social network operated by San Bruno, CA 94066 USA, provided by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103 USA Twitter, Instagram, LLC, Arbitration Opt-out 1601 Willow Rd. Users of social plug-ins (“plugins”) on the Instagram social network hosted by Menlo Park, CA 94025 USA.

Internet files disable them on startup during a restriction visit with such add-ons. They cannot be active when you click the specified button. Connect to these social networks to make the broadcasts effective and confirm your connections to send data. If your registrations in these social networks are open, the social networks can find this visit in the relevant social network here. If you press the corresponding button, the relevant information is directly transmitted by your browser to the relevant social network and you go from there.

For the scope and purpose of data protection, further protection and use by privacy-related social networks, your rights and settings you can make to protect your privacy, please refer to the Data Protections of the relevant social networks. If you prevent these social networks from collecting data about you through our website, you should close your registrations in the relevant social networks before visiting our website.

Your Rights Regarding Your Personal Data

Establishing the legislation regarding your processed personal data; learning whether their personal data is being processed, requesting information regarding the processing of personal data, learning the purpose of processing personal data and whether they are used in accordance with its purpose, not knowing the third files in the country or abroad, requesting their qualifications in case of incomplete or incorrect processing of personal data, personal data to request the deletion or storage of personal data, to notify third parties to whom personal data has been transferred in case of incomplete or incorrect processing, to delete or destroy personal data, if the processed data belongs exclusively to the person through the analysis of automated systems. continues to have the right to object to the disclosure of the result and to demand the compensation of the damage in case of unlawful final damage to the personal data.

Use of Rights, Application and Communication

Within the scope of KVKK, you can forward your requests regarding your rights mentioned above to the COMPANY in writing, with the correct identity or in accordance with the legislation (for example, in the presence of a notary public) to the above-mentioned address. 

Data security

The COMPANY has technical and administrative effects as far as the possibilities regarding data security within the scope of KVKK allow. Information on the information obtained is detailed under the Data Protection, Personalization, Processing and Disposal Policy.

Data of Minors

Personal data of minors should be obtained without the consent of the pregnant or their guardian.

Linking to Other Websites

The Company Website contains links to other websites. Where the operators of these sites comply with data protection documents, we will have no influence. The COMPANY is not responsible for the content of the sites to which it links (and the content of other sites to which these sites link) and the contents of link control sites cannot be interfered with.

Data Privacy Statement and Personal Data Protection and Processing Policy Clarification Text Versions This “Data Privacy Statement and Personal Data Protection and Processing Policy Clarification Text” aims to announce the distinction in data protection services, in keeping new data at exit and fulfilling the legal requirements of smuggling. maintenance will be changed.

User Access

Access is not granted to anyone unless invited by you. Only in case of a technical or system failure, the authorized COMPANY, upon your permission, receives your data for personal support purposes.

Information sharing

Your data transfer is not shared with our business partners without your consent and without adequate security.

Data backup

Daily backups of data are made against possible technical problems.

Responding to Security Violations

Despite our best efforts, no method or method of electronic storage on the Internet is completely secure. We cannot provide absolute security measures. However, if COMPANY becomes aware of a security check, we will alert them so that it can implement appropriate protective measures affecting users. We hold the expiration dates of our regulation of violation notices, regulations, and any industry rules or standards we comply with. Notification descriptions include descriptions of providing email notifications or publishing notifications in the form of a web content description.

your responsibilities

It’s also up to you to keep your data secure with security guards using and protecting sufficiently complex passwords. You should make sure that the tablet you use the COMPANY service or your customers have sufficient security.

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